Refund Policy

1. Overview

This Refund Policy explains how AI Song Generator ("we", "us") handles refunds for paid plans, subscriptions, and credits purchased on ai-songgenerator.com. Because the Service delivers digital content generated on demand, please read this policy carefully before purchasing.

2. Free Plan

AI Song Generator offers free generation so you can evaluate quality and features before paying. We strongly encourage you to use the free tier to confirm the Service meets your needs before purchasing a paid plan or credits.

3. Eligibility for Refunds

We may issue a refund where you were charged in error, charged more than once for the same purchase, or where the Service was materially unavailable due to a confirmed fault on our side that we could not resolve within a reasonable time.

Refund requests should be made within 14 days of the original charge to be considered.

4. Non-Refundable Items

Credits or generation quota that have already been consumed are non-refundable, as the AI processing and compute cost has already been incurred. Subscription periods that have already started are generally non-refundable except as required by applicable law. Dissatisfaction with the creative output of a generated song, where the Service functioned as intended, is not by itself grounds for a refund.

5. Subscription Cancellation

You can cancel a recurring subscription at any time. Cancellation stops future renewals; it does not automatically refund the current billing period. After cancellation you retain access until the end of the period you have already paid for.

6. How to Request a Refund

To request a refund, email [email protected] from the address associated with your purchase and include the date of the charge, the amount, and a brief description of the issue. We aim to respond within a few business days.

7. Processing of Approved Refunds

Approved refunds are issued to the original payment method. The time it takes for the funds to appear depends on your payment provider and is outside our control.

8. Changes to This Policy

We may update this Refund Policy from time to time. Material changes will be reflected by updating the date below. The policy in effect at the time of your purchase applies to that purchase.

9. Contact Us

For any billing or refund questions, email us at [email protected].